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Last updated: July 12, 2026.
This policy explains how Zen Webmaster collects and uses the personal data you send through zen-webmaster.fr, including through contact forms.
This translation is provided for convenience. If there is any discrepancy, the French version takes precedence.
1. Data controller
Data controller: Maksym Ohorodnikov, sole trader. Contact: support@zen-webmaster.fr.
2. Data collected
The data collected depends on the form. It may include your name, email address, phone number, website URL, project name, business sector, city or region, technical information about your website, service request, selected plan, message text and any data you voluntarily send.
3. Purposes and legal bases
- Replying to your request: pre-contractual steps or your consent when submitting a form.
- Preparing a proposal or quote: pre-contractual steps.
- Client support and project follow-up: performance of a contract or legitimate interest in managing business relationships.
- Website security: legitimate interest in protecting the website and services.
- Accounting and tax obligations: legal obligation where invoices or commercial documents are issued.
4. Data recipients
The data is intended for Zen Webmaster. It may be processed by technical providers required for the website and email to work: hosting, WordPress, Contact Form 7, email service, security tools and backup tools. Data is not sold or transferred to third parties for advertising.
5. Retention periods
- Requests and pre-contract correspondence: up to 3 years after the last contact.
- Project, contract or support data: for the duration of the business relationship, then limited archiving for evidence and administrative records.
- Invoices and accounting documents: for the periods required by applicable law.
6. Your rights
You may request access, rectification, deletion, restriction of processing, objection to processing or data portability where these rights apply. To make a request, write to support@zen-webmaster.fr.
If you believe your rights have been violated, you may contact the CNIL: cnil.fr/fr/plaintes.
7. Security
Zen Webmaster applies reasonable protection measures: restricted access, passwords, backups, updates and security tools. However, no system can guarantee absolute security.
8. Cookies
Information about cookies and trackers is available on the Cookie policy.